All Christian Brand products are selected with care to meet their high quality standards. This item carries the manufacturers 100% satisfaction guarantee. if you are unsatisfied with your purchase of this item, simply let us know and we will make arrangements for you to return it.
Should you wish to return the item(s) you bought - call us within 30 days of your purchase and let us know what items(s) you would like to send back. We will provide you with the information needed to return it. We will also issue you a Return Authorization number. DO NOT return any item to us or the manufacturer without this number. If you do, you very well might not receive credit for the item(s) you returned.
To return an item you can either call us toll-free at
(800) 572-0550 or shoot us an email at
returns@churchpartner.com. Please have ready the invoice number of your order so we can easily locate your purchase in our database. To return an item you need to adhere to the following procedures:
- Keep the original packaging of the item you are returning as you will need to re-pack it exactly as you received it so it can be re-sold to another customer. (You do not need to keep the shipping box that your order came in, only the interior packaging that holds the item)
- All items must be sent back in a shipping box. You cannot label and ship back to us the interior box that the item(s) are stored in.
- You are responsible for the shipping and insurance costs of returning an item to us. Refunds will be given once we have received the item and determine that it is resalable. Any shipping costs charged on the original order will not be refunded.
- The Return Authorization number needs to be written clearly on the outside of the box you are returning as well as written on a piece of paper and placed inside the shipping box.
For DAMAGES or ISSUES WITH YOUR ORDER- call us immediately and let us know what is wrong. You have 10 days from receipt of your order to claim a damage or to let us know if there was something wrong with your order.
For over seventy years, Sudbury has maintained a simple steadfast policy - to provide the highest quality church appointments by combining the finest material with dedicated experienced craftsmanship. Recently purchased by Christian Brands, Sudbury items continue to be made in the U.S.A.
